Privacy Statement

Fine Crafts & Imports is very committed about protecting your privacy and we do not share your personal information with any third parties at any time. If this issue changes in the future you will be notified and will always have the option to "opt-out". We make safe your online shopping experience with us. Any changes to this privacy policy will always be posted on this page and you are free to review them as often as you think there can be something you need to know about. This policy applies to our entire website.

Collecting Personal Information

We collect some personal information from you when you register in our site or place an order with us. This information is your name, address, e-mail, phone number and some other shipping-related information. Our servers may also collect information about your IP address, Host name and Client Browser for statistical purposes. All the information is encrypted in our databases using the latest encryption algorithms, this ensures that nobody will have access to your personal information. If you have any concerns about this issue, please contact us and we will make arrangements to meet your needs. If you have any further questions do not hesitate in contacting us.

You should also be aware that if you voluntarily disclose information online (either through Fine Crafts & Imports's services or any other service available online), personal or otherwise, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards, your e-mail or if you post personal information online, you may receive unsolicited messages from others. Fine Crafts & Imports has no control over this use of your personal information.

What We Do with Your Data

To expedite future visits to our site, we keep your personal information. Your data can be used for marketing purposes, to sending promotional e-mails and analize the distribution of our market. However, you always will have the opportunity to get yourself out of receiving such information. The server-related information (IP address, Host name, ...) can be used to track errors our application might have and the conditions that triggered them, we can also use it to determine what part of our services are most popular to users.

We do not keep credit card information in our servers. As soon as an order is placed, inventory for that product is verified and the charge is made to your account. Once this process is over your credit card information is destroyed.

When sending e-mails from our servers, we do not capture any e-mail addresses (unless you are a customer who already has voluntarily provided your e-mail address) of either the sender or recipient of such messages.

We reserve the right to disclose any information without notice or consent from you if it is required by a law enforcement agency; to conduct investigations of consumer complaints; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

Cookies Usage

Cookies are alphanumeric strings saved on your computer. The text file itself does not cause any harm or presents any risk to your computer and does not save any personal information about you. If you have cookies enabled in your browser, we write a single cookie in your computer. This is a user id that identifies your computer in our server. In this way, we keep track of your shopping cart and future visits to our site will be easier for you, once our server identify you as a returning customer.

Visitors Outside the United States

Our Web site and the servers that make this site available worldwide are located in the United States. All issues related to this site are governed by the laws of the State of California in the United States. Any information you provide will be transferred to the United States. By visiting our sites and submitting information, you authorize this transfer.

Contact Information

Contact us by email
or call us toll free: 1-800-973-4099
Attn: Customer Care
Fine Crafts & Imports