"I wanted to let you know that my tiles arrived safe, sound, and FAST, here in Canada. I could NOT be more pleased!! I love the selections you included!! My mind spins with artistic possibility. :) It was a genuine pleasure doing business with you. :) You have gained a very loyal, life long customer. My countrymen could learn something from you. It will take me a while to get through my order, but believe it or not...I've already decided what my next 20 lb order will be!! LOL!! I have fallen head over heels for the perfect little 2x2 tiles!! :) Thanks ever so much!! Looking forward to many more orders in the future!!"
Cheers,
--Nicole Hiebert. Alberta, Canada

"Again, I am so impressed with every aspect of your company. I wanted to share my online shopping experience with you to show how much I truly appreciate your efforts. On the same day I placed my first order with you, I also ordered from Tres Amigos. After no contact for two full weeks, I called and was told they only had half my order, that the other half was on back order for 12-16 weeks. When I asked them to send me what they had, they replied, "well, okay, but I've got to charge you for shipping. Your order splits in two and no longer meets the $25 minimum. Rather than waste anymore of my time, I cancelled the full order and placed it with you--only two days ago! Once again, I have received high quality product in record time! Thank you for the excellent product and service, it is truly a pleasure doing business with you!"
--Margaret Prescott. New York

"My new sink arrived yesterday (Friday our time) and it is lovely! Thanks for your help. Very fast delivery for such a heavy item - I was quite impressed!"
--Debra Saunus. Queensland, Australia

To Fine Crafts & Imports: "My name is Kim Dennis & I just received my order today. The framed house tiles are absolutely beautiful! My parents & aunt will love them for Christmas! I just wanted to let you know how pleased I am with them. Also, your customer service people are very nice & helpful. Thank you so very much!"
--Kim Dennis, Illinois

"Hi, I just wanted to let you know that the tiles arrived this afternoon and they look beautiful. There might be a handful of chipped tiles but very few for an order of 2000 and far fewer than expected for a long fragile journey. I really like your attaching the spare one to each box showing clearly which tiles were packed inside."

"I am very impressed with how quick and easy you made this whole process. Livingston also handled Customs seamlessly. Originally, I was trying to get tiles from a Canadian business called Mexican Traditions as I thought this would expedite shipping and getting through Customs. I like the owner, Joelle, but her connection to Mexico kept being problematic. I called to let her know when and why I switched to Fine Crafts & Imports. I will contact her again to encourage her to order from you in the future. I certainly will whenever we have other walls to be tiled and will recommend you if we encounter anyone else looking for Talavera."

"In any case, if I can be helpful to you by writing a positive endorsement of your tiles, price, and service, I will be happy to do that. We are very pleased. Great job, thanks."
--Barry Waldman, Nova Scotia, Canada

"We received our Talavera Tile Mural two days sooner than we expected it. We are thrilled with the quality and beauty of the tiles. Our Lady of Guadalupe now looks over our garden and we could not be happier with our purchase. We have received many compliments and will continue to recommend Fine Crafts & Imports to all of our friends."
--Michael and Rosie Reynolds, El Paso, Texas

"Just wanted to say that the ordered package had successfully arrived. It took a while to clarify the customs. Everything is OK. I really like the items. And I have to emphasize that the box has been super shock-protected, so nothing was broken in the transport. Really appreciated your service, which is worth recommending. Fully professional. Thank you again. With greetings from Poland,"
--Marcin Kania, Poland

"Recently we ordered a double basin copper sink from your company. You graciously shipped it where we were having our countertops made. We finally had our countertops and your copper sink installed last week. I absolutely love this sink! It is so very beautiful and I could not have asked for more--your company was prompt sending it and it looked as promised on your website. The company that installed our countertops did not bring any information on our sink, I am quite certain you would have had enclosed care instructions; thus far we are just using plain soap and water and I want to be certain that is all that is required in the care of it. I don't want to do anything to destroy it's beauty; if there is something special I need to do in the care of it, please advise. Thank you so very much! Our entire family loves it!"
--Lorri Koch, Ohio

"I received my order today and I just wanted to tell you how thrilled I am with the tiles (Mexican Tile)-they are more beautiful in person! I will definitely be ordering more in the future. They were packed perfectly! Thanks again! Regards."
--Lea Krzan, Florida

"Thank you so much for your help and prompt delivery of our copper vessel sink. It is exactly what we wanted, and it's getting my husband motivated to finally start our bathroom renovation project! We purchased a house that needs a lot of updates, so we will definitely keep your company in mind for future projects."
--Kelly Basham, Ohio

"Just want to say thank you, and that I love your products. Over the last year or so I bought several items, and they are all beautiful art pieces. And, they were shipped carefully (tile mirrors and ceramics arrived intact). They have truly enhanced my home and have given it the Old World/classic "look" I was looking for. I always recommend you to my friends and relatives"
--Carol Antonangeli, Massachusetts

"I would like to thank you for your professional attention to my recent order for Talavera tiles. Both the quality of the tiles and your packaging surpassed my expectations. Not one tile arrived broken or cracked. Your prices are more than resonable and I only wish more vendors would follow your example. I will be sure to order again when another project calling for your beautiful tiles comes my way.

PS. My project was a wall tile design that backs a wood stove installation. It is receiving many compliments and since many stoves are being installed in the North East to help keep heating costs in line, hopfully more will choose talavera tiles for a heat resistant wall installation that is also a work of art."
--Anthony Mondanaro, New York

"I have attached some pictures of the "finished" project.  I totally LOVE my copper sink.  It's a dream come true after living with a white double basin for years.  We chose talavera tile for the countertops because copper is such a warm metal that we felt granite was much too cold and would not enhance the beauty of the copper.  I say "let the granite people stay with their cold stainless steel sinks".  You were such a pleasure to work with and thank you for listening to my concerns.  I was so impressed when I opened the box I almost jumped up and down.  I expected to see a shiny copper penny finish and it was already aged, far exceeding my expectations.  After all my research on the benefits of copper I am glad I chose Fine Crafts & Imports for the purchase.  Thank you again and I am already considering my next project in the bathroom.  A talavera sink?  You will be hearing from me again."
--Brenda Garman, Ohio

"I hope you receive this message, I just want to thank you so much for your excellent customer service and prompt delivery service for the order of this copper sink. It was installed at our Custom Kitchen project site yesterday and it is beautiful. The customers are very happy! Since it is rare to find outstanding customer service these days, I wanted to let you know that it was a pleasure speaking with you and ordering from your company. Also, the considerate call-back regarding whether we needed a drain to go with the sink was greatly appreciated!! The customers DID have one question regarding the care and maintenance of the antique copper sink. There wasn't any paperwork sent with the sink. Would you be able to send me a care sheet for the antique copper sinks we intend to sell quite a few of them and would like to be able to direct our customers on the recommended care and maintenance."
--Jeanette Coulter, New Jersey

"My purchase arrived and the glass did not break! I am very excited with my purchase... it's much better than I expected! Also, it was a great pleasure to work with a company who did exactly what they said they could do. I was very happy with the entire process and will use you again in the future. Thank you!"
--Monica Dewey, Colorado

"Hello. I just wanted to let you know that I received my order: Wrought Iron House number frame for four Hacienda number tiles and I just LOVE it! The tiles are beautiful, the colors vibrant and the wrought iron frame is outstanding. I own a brick house in the city of Philadelphia and my friend had to use a special drill to hang the frame. As he was hanging it, my neighbors came by and all said the tiles and frame are beautiful! many wanted to know where I purchased the frame and tile and, of course, I gave them your website address and telephone number. Outstanding customer service and quality products delivered quickly and packed very safely. Thank you very much!!!"
--Maura Sostack, Pennsylvania

"Hello! I recently ordered quite a few items from you and I wanted to let you know that everything arrived safely and I know that it was due to your excellent packing!! I've had other items from other vendors smashed to bits over the years because people don't take the time to do a good job. Kudos to you two; keep up the great work! I love these pieces!"
--Dini Alves, Oregon

"Oh my! I just received my order, and it is even more beautiful than I hoped. Thank you! Ordering was easy, delivery was quick, but best of all, the service and product are spectacular!"
--Jo Ann Alvarez, Connecticut

"The vases arrived yesterday morning and I am very pleased with the product! These vases have exceeded my expectations; the pictures on your website just don't do them proper justice.!"
--Elizabeth Crutcher, Tennessee

"I simply wnated to write and thank you for your marvelous product and, just as important, for your many considerations. You may recall the original ceramic pot arrived broken. It was returned through FedEx. You were so kind and, immediately upon my call, you were not even concerned about getting it back but rather the satisfaction of your customer. The replacement is a magnificent product, and arrived as promised in time to present as a gift to friends. Your courtesy and service in this matter is without parallel. You will have a lifelong customer and one who will sing your praises to everyone she knows. Sincerely,"
--Lorene Ely, Arizona

"Hello, I looked at many websites before deciding to order from your site. I was very pleased with the ease of finding what I was looking for, your prices and look forward to receiving my order. Thank you for a nice site."
--Jeanne Lynn, Florida

"Love this vase! Thanks for your wonderful description and quick shipment. It is sitting on my stone fireplace hearth with live sunflowers in it. It looks incredible. I will be back to shop again!"
--Bobbie Hamilton, California

"Please let me say that doing business with you has been such a pleasure! I only wish that I found your website sooner in our building project. Your prices are great and your selection of the more beautiful and unusual talavera tiles is unsurpassed. Additionally, the tiles were packed with great care. I will certainly recommend your company to others. I will also watch your website for other things that are special. As soon as our water feature is completed, I will send you a picture. It will be beautiful and the tile that I purchased from you is certainly a lovely addition."
--Chistine Embree, Colorado