What Customers have to say about Fine Crafts & Imports
It took us some time to decide the inclusion of this page, but finally we decided to do so.
There is nothing more grateful and encouraging than having a spontaneous and sincere good feedback
from our valued customers. If you have a particular opinion about our products and services, please feel free
to let us know through our Contact Us page. If you
agree, we might consider it for inclusion here in our testimonials page.
"Just wanted to say that the ordered package had successfully arrived. It took a while to clarify the customs.
Everything is OK. I really like the items. And I have to emphasize that the box has been super shock-protected, so
nothing was broken in the transport. Really appreciated your service, which is worth recommending. Fully professional.
Thank you again. With greetings from Poland,"
"Recently we ordered a double basin copper sink from your company. You graciously shipped it where we were having our
countertops made. We finally had our countertops and your copper sink installed last week. I absolutely love this sink!
It is so very beautiful and I could not have asked for more--your company was prompt sending it and it looked as promised
on your website. The company that installed our countertops did not bring any information on our sink, I am quite certain
you would have had enclosed care instructions; thus far we are just using plain soap and water and I want to be certain
that is all that is required in the care of it. I don't want to do anything to destroy it's beauty; if there is something
special I need to do in the care of it, please advise. Thank you so very much! Our entire family loves it!"
--Lorri Koch, Ohio
"I received my order today and I just wanted to tell you how thrilled I am with the tiles (Mexican Tile)-they are
more beautiful in person! I will definitely be ordering more in the future. They were packed perfectly!
Thanks again! Regards."
--Lea Krzan, Florida
"Thank you so much for your help and prompt delivery of our copper vessel sink.
It is exactly what we wanted, and it's getting my husband motivated to finally start our bathroom renovation project! We purchased
a house that needs a lot of updates, so we will definitely keep your company in mind for future projects."
--Kelly Basham, Ohio
"Just want to say thank you, and that I love your products. Over the last year or so I bought several
items, and they are all beautiful art pieces. And, they were shipped carefully (tile mirrors and ceramics
arrived intact). They have truly enhanced my home and have given it the Old World/classic "look" I was
looking for. I always recommend you to my friends and relatives"
--Carol Antonangeli, Massachusetts
"I would like to thank you for your professional attention to my recent order for Talavera tiles.
Both the quality of the tiles and your packaging surpassed my expectations. Not one tile arrived broken
or cracked. Your prices are more than resonable and I only wish more vendors would follow your example.
I will be sure to order again when another project calling for your beautiful tiles comes my way.
PS. My project was a wall tile design that backs a wood stove
installation. It is receiving many compliments and since many stoves are being installed in the North East
to help keep heating costs in line, hopfully more will choose talavera tiles for a heat resistant wall
installation that is also a work of art."
--Anthony Mondanaro, New York
"I have attached some pictures of the "finished" project. I totally LOVE my copper
sink. It's a dream come true after living with a white double basin for years. We chose
talavera tile for the countertops because copper is such a warm metal that we felt granite
was much too cold and would not enhance the beauty of the copper. I say "let the granite
people stay with their cold stainless steel sinks". You were such a pleasure to work with
and thank you for listening to my concerns. I was so impressed when I opened the box I
almost jumped up and down. I expected to see a shiny copper penny finish and it was already
aged, far exceeding my expectations. After all my research on the benefits of copper I am
glad I chose Fine Crafts & Imports for the purchase. Thank you again and I am already
considering my next project in the bathroom. A talavera sink? You will be hearing from me
--Brenda Garman, Ohio
"I hope you receive this message, I just want to thank you so much for your
excellent customer service and prompt delivery service for the order of this copper
sink. It was installed at our Custom Kitchen project site yesterday and it is
beautiful. The customers are very happy! Since it is rare to find outstanding
customer service these days, I wanted to let you know that it was a pleasure speaking
with you and ordering from your company. Also, the considerate call-back regarding
whether we needed a drain to go with the sink was greatly appreciated!! The customers
DID have one question regarding the care and maintenance of the antique copper sink.
There wasn't any paperwork sent with the sink. Would you be able to send me a care
sheet for the antique copper sinks we intend to sell quite a few of them and would
like to be able to direct our customers on the recommended care and maintenance."
--Jeanette Coulter, New Jersey
"My purchase arrived and the glass did not break! I am very excited with
my purchase... it's much better than I expected! Also, it was a great
pleasure to work with a company who did exactly what they said they could
do. I was very happy with the entire process and will use you again in
the future. Thank you!"
--Monica Dewey, Colorado
"Hello. I just wanted to let you know that I received my order: Wrought
Iron House number frame for four Hacienda number tiles and I just LOVE it!
The tiles are beautiful, the colors vibrant and the wrought iron frame is
outstanding. I own a brick house in the city of Philadelphia and my
friend had to use a special drill to hang the frame. As he was hanging
it, my neighbors came by and all said the tiles and frame are beautiful!
many wanted to know where I purchased the frame and tile and, of course, I
gave them your website address and telephone number. Outstanding customer
service and quality products delivered quickly and packed very safely.
Thank you very much!!!"
--Maura Sostack, Pennsylvania
"Hello! I recently ordered quite a few items from you and I wanted to let you know that everything arrived safely and I know
that it was due to your excellent packing!! I've had other items from other vendors smashed to bits over the years because people don't take
the time to do a good job. Kudos to you two; keep up the great work! I love these pieces!"
--Dini Alves, Oregon
"Oh my! I just received my order, and it is even more beautiful than I hoped. Thank you! Ordering was easy,
delivery was quick, but best of all, the service and product are spectacular!"
--Jo Ann Alvarez, Connecticut
"The vases arrived yesterday morning and I am very pleased with the product! These vases have exceeded my
expectations; the pictures on your website just don't do them proper justice.!"
--Elizabeth Crutcher, Tennessee
"I simply wnated to write and thank you for your marvelous product and, just as important, for your many
considerations. You may recall the original ceramic pot arrived broken. It was returned through FedEx. You were
so kind and, immediately upon my call, you were not even concerned about getting it back but rather the satisfaction
of your customer. The replacement is a magnificent product, and arrived as promised in time to present as a gift to
friends. Your courtesy and service in this matter is without parallel. You will have a lifelong customer and one who
will sing your praises to everyone she knows. Sincerely,"
--Lorene Ely, Arizona
"Hello, I looked at many websites before deciding to order from your site.
I was very pleased with the ease of finding what I was looking for, your
prices and look forward to receiving my order. Thank you for a nice site."
--Jeanne Lynn, Florida
"Love this vase! Thanks for your wonderful description and quick shipment.
It is sitting on my stone fireplace hearth with live sunflowers in it. It
looks incredible. I will be back to shop again!"
--Bobbie Hamilton, California
"Please let me say that doing business with you has been such a pleasure! I only wish that I found your
website sooner in our building project. Your prices are great and your selection of the more beautiful and unusual
talavera tiles is unsurpassed. Additionally, the tiles were packed with great care. I will certainly recommend your
company to others. I will also watch your website for other things that are special. As soon as our water feature is
completed, I will send you a picture. It will be beautiful and the tile that I purchased from you is certainly a lovely
--Chistine Embree, Colorado
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